ANSI/ASQ/ISO Q9004-2009

This standard provides guidance to management for achieving sustained success of any organization in a complex, demanding, and ever changing, environment.

The sustained success of an organization is demonstrated by its ability to satisfy the needs and expectations of its customers and other interested parties, over the long term and in a balanced way. This can be achieved through awareness of the organizations environment, the effective management of opportunities and risks, learning from experience, and through the application of improvement and innovation.

This international standard provides a wider focus on quality management than ISO 9001; it addresses the needs and expectations of all interested parties and their satisfaction, by the systematic and continual improvement of the organizations performance.

This product is related to: ASQ Z1 TR1-2012 - Quality management systems - Managing for the sustained success of an organization
This product replaces:ANSI/ASQ Q9004-2000 - ANSI/ISO/ASQ Q9004:2000 - Quality Management Systems : Guidelines for Performance Requirements
This product is included inANSI/ASQ/ISO Q9000 Series - Quality management systems - Managing for the sustained success of an organization

Browse Product Family:

ANSI/ASQ/ISO Q9004-2009
ANSI/ASQ Q9004-2000
ASQ Q9004-1-1994

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