BS 7373-3:2005

BS 7373-3:2005

Product specifications. Guide to identifying criteria for specifying a service offering British Standards Institution / 21-Dec-2005 / 38 pages ISBN: 0580474372

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Cross References:
BS 6079-1:2002
BS 6079-3:2000
BS 7000-1:1999
BS 7000-3:1994
BS 8800:2004
BS EN ISO 9000:2005
BS EN ISO 9001:2000
BS EN ISO 9004:2000
BS EN ISO 14001:2004
BS EN ISO/IEC 17050-1
BS ISO 10006:1997
BS ISO 14004:1996
HB 10113
HB 10156
OHSAS 18001:1999
OHSAS 18002:2000
BS 15000-1:2002
BS 15000-2:2003
BS EN 12522-1:1998
BS EN 12522-2:1998
BS EN 13549:2001
BS EN 13816:2002
BS EN 14012:2003
BS EN 14467:2004
BS ISO 10002:2004
BS ISO/IEC TR 13243:1999
PD CEN/TR 14709:2003
DD 8464
BIP 0005:2004
BIP 0011:2004
BIP 0012-3:2003
BIP 0052:2004
BIP 0057:2004
BIP 2005:2003
BIP 2040:2004
BIP 2063:2004
BIP 2062:2004
ISO 20252
ISO 21555
CWA 14087:2000
CWA 14523:2002
CWA 14708:2003
CWA 14842-1:2003
HB 10192:2001
HB 10216:2002
Consumer Protection (Distance Selling) Regulations 2000
97/7/EC
Financial Services (Distance Marketing) Regulations 2004
2002/65/EC
Electronic Commerce (EC Directive) Regulations 2002
2000/31/EC
Packaging (Essential Requirements) Regulations 2003
94/62/EC
European Communities (Late Payment in Commercial Transactions) Regulations 2002
2000/35/EC
Data Protection Act 1988
95/46/EC
Electronic Signatures Regulations 2002
1999/93/EC
Privacy and Electronic Communications (EC Directive) Regulations 2003
2002/58/EC




Keywords: Product specification; Specifications; Technical writing; Product design; Product information; Quality assurance; Maintenance ; Consumer-supplier relations; Service industries; Service contracts

Product Code(s): 30106093,30106093

This product references:BS 6079-1:2002 - Project management. Guide to project management
BS 8800:2004 - Occupational health and safety management systems. Guide
BS EN ISO 9000:2005 - Quality management systems. Fundamentals and vocabulary
BS ISO 14004:1996 - Environmental management systems. General guidelines on principles, systems and supporting techniques
BS 15000-2:2003 - IT service management. Code of practice for service management
BS EN 12522-2:1998 - Furniture removal activities. Furniture removal for private individuals. Provision of service
BS EN 14012:2003 - Postal services. Quality of service. Measurement of complaints and redress procedures
BS ISO 10002:2004 - Quality management. Customer satisfaction. Guidelines for complaints handling in organizations
BS EN ISO 9001:2000 - Quality management systems. Requirements
BS 7000-3:1994 - Design management systems. Guide to managing service design
BS ISO/IEC TR 13243:1999 - Information technology. Quality of service. Guide to methods and mechanisms
BS EN 14467:2004 - Recreational diving services. Requirements for recreational scuba diving service providers
BS EN 13549:2001 - Cleaning services. Basic requirements and recommendations for quality measuring systems
BS EN 12522-1:1998 - Furniture removal activities. Furniture removal for private individuals. Service specification
BS 15000-1:2002 - IT service management. Specification for service management
BS EN ISO 14001:2004 - Environmental management systems. Requirements with guidance for use
BS 6079-3:2000 - Project management. Guide to the management of business related project risk
BS OHSAS 18002:2000 - Occupational health and safety management systems. Guidelines for the implementation of OHSAS 18001
BS HB 10192:2001 - Guide to BS EN 13549. Cleaning services, basic requirements and recommendations for quality measuring systems
BS CWA 14842-1:2003 - Electronic commerce. Shop presentation and transactions. Regulatory and self-regulatory requirements
BS CWA 14523:2002 - Description for the types of business advice and support services provided to small enterprises in Europe
BS CWA 14087:2000 - European call centre standards for training and qualification. Customer contact representatives
BS BIP 2040:2004 - Winning with the Disability Discrimination Act. A Guide for Business
BS BIP 0005:2004 - A Managers' guide to service management
BS PD CEN/TR 14709:2003 - Postal services. Quality of service. Guide for the implementation of EN 13850
BS CWA 14708:2003 - The practical use of electronic signatures in e-commerce: a guide for SMEs
BS BIP 2005:2003 - Management of customer satisfaction. Integrated management systems series
BS HB 10216:2002 - Pre-contract Practice and Contract Administration
BS 7000-1:1999 - Design management systems. Guide to managing innovation
BS EN ISO 9004:2000 - Quality management systems. Guidelines for performance improvements
This product referenced by:BS 7000-1:2008 - Product specifications. Guide to identifying criteria for specifying a service offering

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