ETSI ES 201 104

The identification of the Human Factors issues in the creation of a Eu ropean Numbering Space and the creation of recommendations foraddressi ng those issues. The recommendations will be targeted at those who nee d to implement and test a European Numbering Space. Issues that have been identified during the production of DTR/HF-01039 include: difficulties with long telephone numbers, effects related to number portability, the way in which European Numbers can be identifi ed and how users can identify their costs, the effect of call delays,l inguistic difficulties with European services, and the need for usabil ity testing.




Note: This is a withdrawn item.