CII RS254-1
CII RS254-1 Best Practices in Quality Management for the Capital Facilities Delivery Industry
standard by Construction Industry Institute, 02/01/2010
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Presents results of a two-stage survey of quality management (QM) systems used by CII member organizations. Correlates these organizations' QM self-assessments with the elements and attributes of industry's most widely used QM systems. Presents a maturity model for QM self-assessment and a three-step process for QM improvement. Also presents the team's review of CII's previous QM research.Cart
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