Full Description

The purpose of this paper is to present a performance management system which has been designed specifically for utilities. Topics covered include: system development; system concepts; comparing the system to a balanced score card; performance measurement; case study of three utilities, showing how results correlate directly to the bottom line; and, how to de-modularize the system to measure only the performance of specific components.

Product Details

Published: 01/01/1999 ISBN(s): 1583210016 Number of Pages: 10File Size: 1 file , 190 KB