AWWA CSC92093

AWWA CSC92093 M.I.S. -- Life After the Consultant

Conference Proceeding by American Water Works Association, 01/01/1992

Channon, Michael R.

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At the Des Moines, Iowa, water utility, a consultant helped utility management formulate a long-range plan for management information systems. Working with a core groups in workshop settings, the consultant created a plan to answer needs of the utility. The utility then implemented the plan in six phases: technology infrastructure; instrumentation and controls; maintenance management/automated mapping; project management, accounting, and human resources; laboratory information management; and customer information/meter reading.

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