AWWA ACE93046

AWWA ACE93046 Involving the Neighborhood Before Concerns Arise: You and Your Citizens: Partners for Success
Conference Proceeding by American Water Works Association, 01/01/1993

Mirochna, Janell

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Probably all water industry professionals would agree that planning ahead today is vital to assure a safe, adequate water supply for tomorrow. By planning ahead for citizen involvement in a project -- rather than waiting for a crisis -- a utility can help ensure the projects success, and may actually avoid a crisis and will enjoy long-term benefits in the form of customer goodwill.